Warranty/Guarantee
Please contact us if you are dissatisfied with an item. Damaged or missing items must be reported within 24 hours. A return authorization (RA) number is required for all returns. Returns will not be accepted without an RA number. Please enclose a copy of the original invoice and short description of the problem after talking to our parts representative. We will accept the return provided it is unused, is in resalable condition and returned within15 days of original invoice.

Returned Items ordered in error may be subject to a 20% restocking fee. Do not return merchandise to us COD or Postage Due. Electrical parts are not returnable if removed from packaging. All returns must be in "as new condition" with original packing materials. If Can AM Packaging Systems is in error in shipping we will promptly refund your return freight charges, otherwise all freight or shipping charges are the responsibility of the buyer and are not refundable. Refunds will not be authorized on items that upon inspection have been altered, damaged, or used in any way. A 30-day product warranty against defects in manufacture and workmanship applies to all items. Certain items may have warranties extended to as much as 1 year. Extended warranties are outlined during quotation. Can Am Packaging Systems is not responsible for those items subjected to excessive wear, abuse, or physical damage whether accidental or otherwise. Additionally the insurance and protection of your merchandise is solely your responsibility, and Can Am Packaging Systems shall not be held liable for any loss, theft, or resulting damages whatsoever that may occur.
Return to top

Privacy
Personal customer information is confidential and will not be disclosed to any non-related third parties by Can Am Packaging Systems. Can Am Packaging Systems does not sell mailing lists and will not disclose your name, email address, or any other information about you to any non-related third parties.
Return to top

Security
Can Am Packaging Systems uses a Secure Socket Layer (SSL) to connect with you. This protocol encrypts clients personal information, guarding it from misuse. Your security and a safe shopping environment are our primary concerns.
Return to top

Cookies
Can Am Packaging Systems uses cookies to enhance your browsing capabilities. Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to remember your common request so that you do not need to be asked each time you visit the site. Cookies will allow you to revisit without losing many of your settings. Cookies are not used to save personal information for any other use.
Return to top

Accuracy of Information
Can Am Packaging Systems does not endorse or make any representations regarding the accuracy or reliability of the information and content contained on this site. Spare parts information contained on this site is based on the standard generic model of each machine and may not apply to customized equipment. Only with the machine serial number is it possible to confirm a specific application. Can Am Packaging Systems reserves the right to correct, update, modify, or otherwise change the terms and conditions of sale, information, and prices at any time at our sole discretion and without notice. Can Am Packaging Systems nor its agents, affiliates, or employees shall be liable for any indirect, incidental, punitive, or consequential damages arising directly or indirectly from the use of any of the information contained in or received from this site.
Return to top

Terms of access
All content included on this site is the property of Can Am Packaging Systems or its suppliers and is protected by Canadian, U.S. and international copyright laws. Any links to this web site without express written permission is strictly prohibited. It is expressly prohibited to reproduce, use, modify, or in any way display or distribute this information without permission. This site contains many trade and service marks of Can Am Packaging Systems and our suppliers. All marks are the property of their respective owners and are reserved. It is agreed and understood that the jurisdiction for any dispute arising under or relating in any way to product purchased from this site or the use of any information contained in this site shall be in Montreal, QC Canada.
Return to top

Sales Tax
Can Am Packaging Systems does not collect sales tax for any purchases in the United States. If sales tax is applicable in your state it is your responsibility to contact the local state's tax division to comply. Can Am Packaging Systems will charge GST and any provincial tax for any sales shipped within Canada.
Return to top

Payment
Existing business customers need only to provide a purchase order as per our agreement. For your convenience Can Am Packaging Systems also accepts Visa and MasterCard.
Return to top

Financing
Can AM Packaging Systems works with a number of leasing companies and are able to provide many different leasing options for your convenience.
Return to top

Shipping
Our goal is to expedite your order in one business day. We will process your order and confirm receipt and delivery by return email. If additional quotations are required, no order will be processed until confirmation by email. In the event an item is out of stock, the customer will be contacted and informed as to the estimated time of delivery. All shipments will be sent via ground service unless expressly detailed otherwise in your purchase order. In the event of a shipping delay the customer will be notified promptly.All shipments will be made via either UPS, Fed Ex, or Purolator. Freight cost is based on shipment weight and priority.
Return to top




Home | Who we are | Machinery | Spare parts | Retrofits | Service | Stretch ABC | Policies | Logout | Contact us
 
Copyright 2007 CAPS Inc. All rights reserved.